IT Support Specialist

TDRPD is growing its IT team and seeking an IT Support Specialist!

Under direct or general supervision, provide front-line technical support to resolve hardware, software, and network system issues. Maintain endpoint systems, document operating procedures, setup and troubleshoot A/V systems, and assist in network projects.

Join our team and bring your technical expertise and friendly demeanor to provide top-notch support to our users.
You'll have the opportunity to continuously improve our IT processes and infrastructure while making a positive impact on TDRPD's technology operations.

This is a part-time benefited position (38 hrs per week) with flexible schedules and benefits that include health, dental, vision, and TDRPD access and discounts to programs and facilities. This is a fantastic opportunity to develop your skills and create a lasting impact on the Truckee community.

COMPENSATION

The starting pay range for the IT Support Specialist is $25.13.

EDUCATION, EXPERIENCE, TRAINING

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Associate degree in computer science or other related field
1 year of experience in front-line technical support of a MS Windows domain environment
Intermediate to advanced skills with MS Windows OS and O365
Knowledge in maintenance of printers, IP phones, POS hardware, and other network devices
Knowledge with software such as Word, Excel, Adobe Acrobat, and Android and iOS
Knowledge of A/V equipment setup and operation.
Possessing a valid driver’s license and the ability to drive to all district properties
Excellent written, verbal and interpersonal communication skills
Detail-oriented, highly organized and able to manage multiple tasks and projects simultaneously.

CLASS CHARACTERISTICS

The IT Support Specialist is an apprentice-level class in the Information Technology series. Incumbents perform a variety of tasks, including front-line user support, endpoint troubleshooting and maintenance, and A/V setup and operation. Positions at this level receive instruction and planning from the IT Administrator.

APPLICATION PROCESS

To be considered for this opportunity, please submit the following to David Faris, dfaris@tdrpd.org:

Cover letter
Resume

If you have any questions or concerns, please call David at 530-550-4442.

Applicants are required to be fingerprinted through the DOJ and once cleared, they may start work.